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Integrating Intercom

Part 1: Provisioning a Seat for Thankful

In order for Thankful to reply to customers, you’ll need to provision a seat specifically for Thankful.

Part 2: Integration Thankful into Intercom

You can now integrate Thankful into Intercom in minutes.

First, go to Integrations and click “+ Add Helpdesk Integration”.

Select “Intercom” from the dropdown.

Click “Connect with Intercom” and you’ll be redirected to Intercom to log into the newly created account and authorize Thankful. Authorize the Thankful app, and you’ll be redirected back to the Thankful dashboard.

That’s it! You’ve integrated Thankful with your Intercom instance.