Documentation

Here you’ll find thorough documentation and guides covering each product Thankful offers and various features. We’ve started each section with an overview providing a high-level description of how the product should work and then dive into specifics on the left-hand sidebar.

If you’re here looking for help with a specific thing you’d like to do, please see the following list and the outline of our documentation provided in the left-hand sidebar.

Common Tasks

• Integrate Thankful into a helpdesk.
• Connect Thankful to custom, back-office systems through flows using webhook steps.
• Build custom Insight charts to visualize events that are happening across your organization using our Event Query Language called EQL.

If there’s something you’d like to do but cannot find in our documentation, please contact support.