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Thankful integrates into DHL out-of-the-box. DHL can be used in a Track Shipment step immediately with no additional integration required.

Thankful can also integrate with DHL Ecommerce to help customers track their orders by performing the following steps.

  1. Reach out to your contact at DHL and ask them to send you an API key, API secret and Client ID.

  2. On the Thankful dashboard integration page click the “+ Add Carrier Integration” link. Select DHL Ecommerce from the dropdown menu and click the “Add Integration” button. Note: Specifically find the “+ Add Carrier Integration” link, not the “+ Add Shipper Integration” link, which is reserved for services like Shipstation.

  3. Paste your API key, API secret, and Client ID that DHL Ecommerce sent you into the appropriatetext fields and click “Save”.

That’s it! You’ve integrated DHL Ecommerce with Thankful.

Use the carrier codes dhl for DHL and dhlecom for DHL Ecommerce.

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