Thankful integrates seamlessly with Salesforce Service Cloud through a Managed Package.
To inquire about integrating, please contact us at support@thankful.ai.
The following features with checks are supported in this helpdesk.
| HTML | ✔ |
| Emoji | ✔ |
| Inline Images | ✔ |
| Read Attachments | ✔ |
| Merge Tickets | - |
| Create Tickets | ✔ |
| Tags | Value-based |
| Chat Buttons | - |
| Channels | Email, SMS, Facebook, Twitter |